I arrived at the Ticketmaster website this morning to try get me some Nick Cave tickets. This gig was selling really fast so add that frantic rush to it’s 9am and I haven’t had any coffee yet. Where did I automatically start clicking to select my tickets? Why the first ticket type option of course.
“There are currently no tickets available for this event.” Or something to that effect is presented. WHAT?! It’s sold out alerady?! I was repeatedly bashing away at the site in hope for another 5 mins before I realised I was selecting Wheelchair Attendant tickets and not the usual Full Price option, which is at the bottom.
Between that and the CAPTCHA and MasterCard SecureCode hurdles, I’m worn out. Am I the only one who thinks this form is really badly laid out? No offence to wheelchair users and their attendants but they are in the minority of customers at this point of sale. Or maybe I’m just a bit thick.
I got my tickets in the end. If you’re a wheelchair attendant who was trying to get a ticket, hope you had better luck than I.
Such an easy mistake to make. I agree that the page is poorly laid out, and simply can’t think why they decided to do it that way…
Hope ya got ya tickets!
Hi Steph,
You’re absolutely right, it hasn’t happened to me but I can see how it easily would.
My constant frustration with the Ticketmaster site is their CAPTCHA system. I’ve no idea how anyone manages to buy tickets so quickly, I usually have to try it two or three times at least, and by then all the tickets are gone – I alwasy feel like a dumbass!
Just my 2c – enjoy the gig!
Clo